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Store Policy

TERMS OF USE

Welcome to the Vertigo Store website (Site). Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

GENERAL

We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

PRODUCT INFORMATION

Most Vertigo Store items displayed at the Site are available in select stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

DELIVERY/SHIPPING GUIDELINES

Orders placed Monday-Friday before 2 PM PST will begin processing that day, excluding holidays and weekends, and will ship within 48 hours pending availability and credit verification. All orders placed after 2 PM PST will begin processing the next business day, and ship within 48 hours. Orders placed on Friday after 2 PM PST will begin processing on the following Monday. Vertigousa.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We use UPS for delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. We do not offer Saturday delivery. All orders are shipped USA using UPS Ground, Next day and 2nd day. Rates are calculated through UPS calculator. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 2 weeks, please notify sales@vertigo.com. All California deliveries will incur an 8.25% sales tax. Please contact sales@veritgo.com if you have any questions. Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.

TRACKING YOUR ORDER

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

REFUSED SHIPMENTS

If you decide to refuse any shipments from vertigousa.com, you are responsible for the original shipping charges to you that are incurred on the package (on both the original and return shipments), and the cost of returning the package to veritgousa.com. This amount will be subtracted from your merchandise refund.

PRODUCT AVAILABILITY

Although availability may be indicated on the Site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

RETURN POLICY

Vertigo gladly accepts returns of unworn, unwashed and/or defective merchandise for full refund. Original hang tags must be attached to the garment. Returns and exchanges must be within 10 days from which shipment is received. PLEASE NOTE: Shipping and handling charges are non-refundable. Notice must be given to sales@vertigo.com within 2 days for any problems or concerns with merchandise. Items must be in their original packaging, in as-new condition with both the packing slip and printed receipts when returned. For your convenience, a UPS return label will be included with the original shipment. Securely pack and seal the return merchandise and invoice in an appropriate shipping box or envelope, and send back to us using the return label provided.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

SIZING

We have added a size chart (see below). Reference the size charts to help determine your size when ordering from vertigousa.com. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email.

SIZE P S M L
Tops 34" 36" 38" 40"
Bottoms 25" 26" 28" 30"

DISCLAIMER OF WARRANTIES

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Vertigo collectively, and its subsidiaries and/or affiliates ("Vertigo”) The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Vertigo.

SITE CONTENTS

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vertigo on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Vertigo. property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Vertigo of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Vertigo will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Vertigo is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Vertigo may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Vertigo may use your information for marketing and promotional purposes.

VERTIGO’ COMMUNICATIONS TO YOU

You agree that Vertigo may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Vertigo products or services, or for such other purpose(s) as Vertigo deems appropriate.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT VERTIGO SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time there may be information on vertigousa.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. Please see our Return Policy.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless the Vertigo, their affiliates, parents and respective officers, directors, employees, agents, licensors, representatives, and third-party providers to the Site from and against any and all claims, damages, losses, costs and expenses, including reasonable attorneys' fees, arising from or related to your use of the Site or from any violation of these Terms of Use by you. Vertigo reserves the right to assume, at their sole expense, the exclusive defense and control of any matter subject to this indemnification by you, in which event you agree to fully cooperate with Vertigo in asserting any available defenses.

MISCELLANEOUS

Unless otherwise specified and except to the extent VERTIGO products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Vertigo products and services available in the United States. This Site is controlled and operated by Vertigo from its office in Los Angeles, California.

This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Los Angeles.

TERMINATION

These Terms of Use are effective unless and until terminated by Vertigo, at any time. In addition to any other legal or equitable remedy, Vertigo may revoke any or all of your rights under these Terms of Use or terminate these Terms of Use immediately without notice. Vertigo can also deny you access to the Site and revoke any password(s) and/or account information issued to you, if in their sole discretion, you fail to comply with any term or provision of these Terms of Use or other Site legal notices and policies. Upon such termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made pursuant to these Terms of Use or otherwise.